Pearson Smith Realty

Frequently Asked Questions

(and their answers, too)

When can I expect to receive my order?

Your order typically ships from the Sew Creative shop within 1-2 weeks after your order is placed.

Can I order an item that I don't see in the online catalog?

Sure! Just contact me. I'm happy to help you find what you're looking for!

Can I order an item without embroidery?

Yes. Any of the items in the catalog can be purchased without embroidery. Please contact me to place an order for un-embroidered items.

How is shipping calculated?

Shipping is a flat rate of $12.00 per order. The shipping charge is added to your order automatically at checkout.

What is your return policy?

Because the items are customized with embroidery, we are unable to offer any returns. However, if an item is defective or arrives damaged, please contact me to arrange for a replacement.

What if I have other questions?

If you've got any questions, please feel free to contact me. I'm happy to help!

Pearson Smith Realty

43777 Central Station Drive • Suite 390 • Ashburn, VA 20147 • 571-386-1075

embroidery proudly provided by

Sew Creative Custom Embroidery

401 Ingle Drive • Ossian, IN 46777 • 260-622-8001